Privacy policy

At Cali DTF Prints, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.

By using our site or services, you agree to the practices described in this policy.

2. 📋 Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address

  • Payment Information: Collected and processed securely through third-party providers (we do not store card details)

  • Uploaded Files: Design files, artwork, or content submitted for custom printing

  • Technical Data: IP address, browser type, pages visited, and device info (used for analytics and site performance)

3. 🛒 How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations and updates

  • Respond to customer inquiries and support requests

  • Improve our website and services

  • Send promotional emails (only if you opt-in)

  • Prevent fraud and ensure site security

4. 🛡️ How We Protect Your Data

We implement industry-standard security measures including:

  • SSL encryption for secure browsing and checkout

  • Restricted access to customer data

  • Secure payment processing via trusted providers (e.g., Stripe, PayPal)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. 🔁 Data Sharing

We only share your data with third-party services as needed for:

  • Payment processing

  • Order fulfillment and shipping

  • Analytics and website performance

Each third-party service provider is contractually obligated to protect your data.

6. 📧 Email Marketing

You will only receive marketing emails from us if you explicitly opt-in. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.

7. 🍪 Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Analyze website traffic and performance

  • Provide a better browsing experience

You can manage or disable cookies in your browser settings.

8. 📅 Data Retention

We retain order and customer information for as long as necessary to:

  • Fulfill orders and provide services

  • Meet legal or tax obligations

  • Resolve disputes and enforce policies

9. 👶 Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe a child has submitted information, please contact us to delete it.

10. 🌎 Your Rights (GDPR/CCPA)

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Object to or restrict how we process your data

  • Request a copy of your data in portable format

To exercise your rights, please contact us at info@calidtfprints.com.

11. 📄 Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted here with the revised effective date. Continued use of our website implies agreement to the updated terms.

12. 📬 Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us:

📧 Email: info@calidtfprints.com
📞 Phone: (916) 292-9166
📍 Address: 1402 Richards Blvd., Sacramento, CA 95811, United States